West Virginia offices of the Insurance Commissioner
ATTN: Consumer Services Division
P.O. Box 50540, 1124 Smith St.
Charleston, WV 25305-0540
1 (888) 879-9842
Email: consumer.service@wvinsurance.gov
www.wvinsurance.gov
- file written complaint
- complaint form available on the website
- name of agent and company
- detail the problem
- your name, daytime telephone number, and address
- policy or claim number
- policy period
- date of loss